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Enghouse Interactive 2016

Internal Release Repository

Key Messaging

Overall Messaging: Maximize the value of every business interaction.

Internal Messaging: Improving the daily lives of the people of the contact center.

> We continuously strive to improve the daily lives of people in the contact center, and the strength and depth in our portfolio helps us do this.

> The EICC and QMS 2016 releases will be marketed alongside EICP and CCE as ‘Enghouse Interactive 2016’ in order to help solidify this messaging in the market.

Partner Messaging: Improving the daily lives of the people of the contact center.

> This new release makes installs easier, provide a lower cost of ownership and we’ve made further improvements to the back ends to ensure our products continue to improve in quality.

> The Enghouse Interactive portfolio improves the daily lives of the people of the contact center.

Customer Messaging: Improving the daily lives of the people of the contact center.

> The Enghouse Interactive portfolio strives to improve the daily lives of people in the contact center and the 2016 release.

Design Assets

This Landing Page acts as a central repository for all release 2016 material, providing links to assets across SalesForce, the Global Marketing Drive and the Enghouse Interactive website.



Planning

CC - Communications Center

QMS- Quality Management Server

CCE - Contact Center Enterprise

CP - Communications Portal