Wednesday, 25 October 12noon AEDT, 2pm NZDT

Enghouse Interactive invites you to join us as Steve Miller, Managing Director at absol, shares some of his most interesting and valuable experiences as a customer experience professional.

Topics will include Customer Experience Design, Workforce Planning, Interaction Processes, Contact Centre Technologies, Quality Evaluation Practices and Business Performance Optimisation.

Presented By: 

Chris Gallagher Business Dev Manager Enghouse Interactive	Steve Miller Managing Director  absol