Download the Webinar Recording

Businesses across all industries are now recognising the critical value of Customer Experience (CX) in generating brand loyalty – even placing it ahead of operational efficiency and productivity.

Register below to watch our recorded webinar with John Cray, VP Product Management at Enghouse Interactive:

· Top challenges influencing omni-channel success

· Three steps to reduce service costs and improve customer satisfaction

· How to choose between specialized vs. blended agents

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