Register Below
· Top challenges influencing omni-channel success
· Three steps to reduce service costs and improve customer satisfaction
· How to choose between specialized vs. blended agents
Wednesday, 31 October 12noon AEDT, 2pm NZDT, 9am SGT
A chance to understand more about the value of web chat as a contact centre interaction channel. Enghouse Interactive and CCiNZ, the Contact Centre Institute of New Zealand, invite you to join us for this webinar. Anna Riley is Director, Global Product at Enghouse Interactive, and shares her insights with us.
Introduced and Presented By:
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Daniel Green
Co-Chair
Contact Centre Institute of NZ
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Anna Riley
Director, Global Product
Enghouse Interactive
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CX: The New Business Differentiator! - Webinar
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Web Chat: What, Why and When?