2012 US Contact Center Decision-Makers' Guide

Enghouse Interactive has partnered with ContactBabel to bring you the 2012 US Contact Center Decision-Makers' Guide. We hope that this guide answered any questions you may have about the major issues affecting the contact center industry.

Enghouse Interactive is a leading provider of self-service and live contact center solutions spanning the entire customer service spectrum. Our comprehensive solutions are designed to empower customers to achieve the best mix of automated and live assistance service with the flexibility to adapt to changing needs and conditions.