In our recent webinar we were privileged to be joined by Microsoft’s Kerri Hollis and our customer Landmark's, Peter Housley who shared their top tips, challenges and how you can successfully deploy a Contact Centre on Skype for Business.

During the webinar, 73% attendees on the webinar stated that the primary driver for their customer service operations is improving service.

Peter from Landmark agreed with this "Improving service is really about understanding your customer and getting as close to as you can to your customer, whilst making sure the service they get is second to none."