Inside Look at Nemertes Research: What Digital Transformation Means for Your Business
John Cray, vice president of product management, Enghouse Interactive, will review Nemertes’ insight and use cases that show how embracing digital transformation enabled various businesses to outperform their competitors in customer service delivery, employee productivity, and revenue growth.
More than catchy marketing jargon, Digital Transformation is real and webinar attendees will get a first-hand look at quantitative impacts on business operations, customer experience, employee efficiency and productivity.
Register now to learn:
- Exclusive insight from Nemertes Research
- Digital transformation alignment with contact center and CX strategy
- Onboarding employees – get buy-in across your business
- How digital transformation impacts the customer experience
- Debunking the Myths of Digital Transformation and facing analog realities
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Presenters
VP of Product Management