WEBINAR DETAILS

Improving Patient Engagement to
Advance Population Health

July 27 @ 10:00 AM PT / 1:00 PM ET

Presented by:

Wednesday, July 27, 2016 @ 10:00am PT / 1:00pm ET

Traditionally, health care providers have relied on patient contact centers as an engine to support volume growth goals and meet patients' logistical demands. Most often, contact centers are the face of the hospital and the level of service provided can many times determine a customers' loyalty to that provider.

Today, new forces are driving providers to look beyond purely volume growth goals. Risk-based payment models are pushing providers to improve disease management, medication adherence, and care coordination, while reducing emergency department utilization and avoiding readmissions.

Join us to learn more about:

  • The key priorities hospitals are focused on to achieve population health goals.
  • How providers are leveraging care management as a key lever to reduce avoidable costs.
  • Why contact centers and other patient engagement solutions are critical to achieving clinical and financial success under new care models.

Rebecca Tyrell
Consultant
Advisory Board Company 

Scott Logan
VP of Marketing, Americas
Enghouse Interactive