Cloud or Premise Based Contact Center - Which is Right [for YOU!]?
When it comes to implementing or upgrading a contact center, companies are faced with more deployment choices than ever. Should you use a CPE (premise-based) solution? Should you move your infrastructure into the cloud? Should you maintain it yourself or subscribe to a cloud-based service? Which is the best choice? Or more to the point, "Which is the best choice for YOU?" because everything depends on your particular business needs and environment. No model is one-size-fits-all, so this webcast will analyze the different deployment options -- from premises to cloud and in-between -- to help you identify which technology makes the most sense for your needs. View this on-demand InformationWeek webcast sponsored by Enghouse Interactive with special guest, Steve Morrell from ContactBabel.
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