Enghouse Interactive & Skype for Business Contact Centers

Skype for Business (SfB) hat sich als einer der Marktführer bei der Bereitstellung von Enterprise Unified Communications (UC) etabliert und laut Aussage von Gartner zählt "Microsoft derzeit zu den Top Drei der nordamerikanischen Telefon-Provider“. Wenn es allerdings um das Contact Center geht, bietet Microsoft Skype for Business keine Lösung an.

Laden Sie sich hier den Bericht herunter, um Gartners Einblick in die Position von Enghouse Interactive auf dem Markt zu sehen.

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