Enghouse Interactive Scoops Prestigious Frost & Sullivan Contact Centre Award
Enghouse’s Contact Centre solution matches 90% of the functionality of a leading competitor’s product at 50% of the price.
Enghouse Interactive has won the 2015 European Hosted Contact Centre Price/Performance Value Leadership Awards from global research organisation, Frost & Sullivan.
Frost & Sullivan evaluated award with two key factors - price/performance attributes and customer impact in order to assess best practice across multiple business performance categories. Highlighting Enghouse Interactive's success:
Willingness to listen to customers and feedback the results into its products to ensure high standards and drive its focus on customer service.
Enghouse Interactive is focused on delivering contact centre solutions targeted at a range of different business sectors with a primary focus on helping customers achieve a high return on investment at a low total cost of ownership.
As an organisation we are delighted to receive this independent industry recognition of the success we have achieved in delivering price/performance value and positive customer impact.
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